eCommerce Insiders

Lifetime Value

Why I Hate my ISP – and 3 Ways You Can Avoid Customer Hate

The long awaited moment was finally here. After much anticipation, my DSL modem arrived at my new apartment. After days of living in..

January 14, 2015 with 0 Comments

Are Loyalty Programs Still Relevant Models For 2015?

In April of this year, eCommerce Insiders published an article that featured 4 loyalty programs that marketers should emulate. Now, as..

December 18, 2014 with 0 Comments

A Crash-Course on Lifetime Customer Value

You’re spending all of your energy acquiring new customers, creating new products, and simply trying to stay afloat in..

November 4, 2014 with 0 Comments

5 Reasons You Should Start Using Bundles To Increase Revenue

Bundling is one of the best ways to increase your average sale price and yet retailers tend to ignore it. However, the rise of..

October 3, 2014 with 0 Comments

7 Ways to Increase Your Average Order Value

It’s not groundbreaking to say there are many ways you can increase your store’s revenue. You can grow your traffic for instance…

September 2, 2014 with 1 Comment

10 Customer Events Your Loyalty Program Can Reward

An important yet delicate aspect of customer relations is maintaining an ongoing relationship with ecommerce consumers while consistently..

August 18, 2014 with 0 Comments

5 Reasons Your Loyalty Programs Points Should Expire

You probably already know that having a great loyalty program is essential to customer retention and optimizing your customer service..

August 11, 2014 with 0 Comments

Social E-commerce 101: What Is It and Why You Should Care

We all know about how important social media is to businesses but this post is not about that. This post is about a new aspect of social..

August 4, 2014 with 0 Comments

How to Increase Sales from Returning Customers

It goes without saying, there are no better customers than the ones you already have. They are the people who already trust you and are..

July 29, 2014 with 0 Comments