Customer Service

Are Bad Reviews Really Tanking Your Site?

Sources say that up to 92 percent of all online shoppers investigate and consult with online review sites before making a buying decision…

April 12, 2018 with 1 Comment

There’s no way you could have gotten to where you are today without the unique strengths that set you apart. The problem is, many..

January 10, 2018 with 0 Comments

In a retail market that’s crowded to the point of bursting, converting new customers is no easy task. Consumers are getting hundreds..

September 20, 2017 with 1 Comment

Have you considered business customers as a market for your online retail venture? “B2B retail” is all about you as a business..

July 7, 2017 with 2 Comments

Pretend for a moment that you’re brainstorming ways to make your business brand…unforgettable. Now, pretend for a moment that..

February 13, 2017 with 0 Comments

Here’s something to consider: While it’s true that consumers will always need to shop for certain items, and while it’s..

November 25, 2016 with 0 Comments

Every marketer hopes that their marketing efforts will lead to sales transactions. And usually, sales transactions lead to customer service..

October 12, 2016 with 0 Comments

Bad reviews. They suck, and for many business owners, they can suck the life out of any motivation to cheerfully offer customers the best..

May 11, 2016 with 0 Comments

There’s a currency that’s almost as important as the dollar, and it offers far-reaching consequences to the success of a..

April 6, 2016 with 0 Comments

(Psst – if you haven’t read part one of this serious, you can do that here!) In part two we’re going to waste no time..

March 21, 2016 with 0 Comments