eCommerce Insiders

Loyalty

No Sale is Final – 6 Tips for Handling Returns in Ecommerce

In ecommerce no sales are final. A customer who wanted the product so badly might still return the item. A foreign customer that couldn’t..

July 28, 2014 with 0 Comments

5 Types of Ecommerce Customers Who Benefit from Loyalty Programs

Customer loyalty is a powerful force in the world of ecommerce. Although at times it may appear elusive, brand loyalty can be carefully..

July 24, 2014 with 0 Comments

Product Reviews: The Lifeblood Of Your Business

When you run and build a business, the value of your business is measured in two ways: tangible assets (like equipment and inventory), and..

July 23, 2014 with 0 Comments

How Authenticity Can Help You Score More Sales and Customers

Are you getting the results you want from your social media? If you aren’t, maybe its because you aren’t coming across as..

July 22, 2014 with 0 Comments

7 Things You Must Know About Your Customers

Your customers want something. They expect things from you. And of course, they assume you to know what they are. But I bet you..

July 11, 2014 with 0 Comments

B2B eCommerce: A Best Practice Checklist for Success

Business-to-business (B2B) eCommerce is a potentially lucrative online retail sector to target. If you are considering establishing a B2B..

July 2, 2014 with 1 Comment

4 Things You can Learn From E-commerce Startup Birchbox

Birchbox, which we covered extensively back in April, is one of the hottest e-commerce startups right now, valued at close to $485 million..

June 30, 2014 with 0 Comments

Live Chat: A Winning Solution or a Hassle for a Smaller Store?

Adding a live chat to an ecommerce site can improve the communication with customers and conversions. But is it really a worthwhile..

April 28, 2014 with 1 Comment

4 Great Ecommerce Loyalty Programs That Marketers Can Emulate

As more businesses begin to recognize the value of innovative loyalty programs, we’re seeing an influx of creative and outstanding..

April 16, 2014 with 3 Comments

Secrets of Successful Subscription-based Business in Retail

A subscription-based business can help eCommerce retailers build a guaranteed monthly income, sourced from a core set of loyal customers...

March 26, 2014 with 3 Comments
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