eCommerce Insiders

Loyalty

7 Bad Customer Experiences to Avoid

Offering superb products or services is a crucial aspect to running a successful e-commerce business with a superior reputation. However,..

September 17, 2014 with 0 Comments

7 Ways to Increase Your Average Order Value

It’s not groundbreaking to say there are many ways you can increase your store’s revenue. You can grow your traffic for instance...

September 2, 2014 with 1 Comment

10 Customer Events Your Loyalty Program Can Reward

An important yet delicate aspect of customer relations is maintaining an ongoing relationship with ecommerce consumers while consistently..

August 18, 2014 with 0 Comments

(Almost) Everything You Need to Know About Using Discount Coupons in Ecommerce

Discounts. We all fall for them. 15% off a book seems like a good enough deal to get that novel you planned to read one day. Free shipping..

August 13, 2014 with 0 Comments

5 Reasons Your Loyalty Programs Points Should Expire

You probably already know that having a great loyalty program is essential to customer retention and optimizing your customer service..

August 11, 2014 with 0 Comments

Fixing Shopping Cart Abandonment in Mobile Devices

We all have heard about shopping cart abandonment rates and different ways to improve them. We even have written two great articles around..

August 7, 2014 with 0 Comments

Understanding Omnichannel Strategies and How it Affects You

Your customers are interacting with your brand in all kinds of different ways. They read your Twitter updates, watch your videos and share..

August 6, 2014 with 0 Comments

Social E-commerce 101: What Is It and Why You Should Care

We all know about how important social media is to businesses but this post is not about that. This post is about a new aspect of social..

August 4, 2014 with 0 Comments

How to Increase Sales from Returning Customers

It goes without saying, there are no better customers than the ones you already have. They are the people who already trust you and are..

July 29, 2014 with 0 Comments