Best E-Commerce Websites: What Retailers Can Learn from Warby Parker
Warby Parker – the online eyewear manufacturer and retailer – inspire gushes of admiration and that thrilling sense of entrepreneurial..
Customer Service
Customer Service in Ecommerce – Challenges and Solutions
Have you ever thought about how it is to be a customer of your store? Do you think you provide a good customer service? Imagine it’s late.. Read More…
6 Must Do Daily Actions in Ecommerce
Even though I would consider myself as a seasoned business owner, I am still vulnerable to making some simple, albeit really stupid..
How Your Ecommerce Store Can Compete with Giants Like Amazon
You’re an online store owner and you care about your site, its traffic, popularity and naturally sales. You want it to perform at the..
eCommerce Customer Service lessons learned from Instagram
As you’ve probably heard over and over again, Instagram changed their terms and conditions a week ago, giving themselves the option to..
Great Customer Service in eCommerce is Like the New NY Knicks Hat
In this virtual world, online stores make people feel human again by offering great customer service. Although social networks have been..
How to Develop a Value Proposition in eCommerce
If there is one term equally overused and meaningless as “Content is King”, it most certainly is “Offer Value”…
3 Stories of Amazing Customer Service Fueled by Social Media
Customer service – truly great customer service – can really change the way people look at your company, or at your brand…
5 Steps to Better eCommerce Customer Service
Take a look at these numbers: “48% of small business owners say what they need most to stay afloat through the recession is “more..
Why service must be top priority for online retailers
In the past years online retailers have shown little attention for delivering great customer service. A Limelight survey from 2011 which..
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