Earlier this year, two live streaming apps were launched within days of each other – Meerkat and Periscope. What was thought to be an..
There has been some discussion as to whether call centers are still relevant in this day and age, due to the emergence of social media..
Sometimes, no matter how much your employees know, they still don’t get it. This could be because they lack compassion and patience, or..
When it comes to building relationships with your customers and essentially getting them to purchase goods from you, the battle doesn’t..
Our smartphones are next to us throughout most of the day giving us the opportunity to make phone calls, browse the internet or email..
The dawn of mobile is definitely here. Mobile has grown tremendously over recent years and it is now being used more than ever to browse..
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