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About Steve Deckert

Steve Deckert has been involved in the eCommerce community since 2007. In 2009 he helped to envision and develop Sweet Tooth. Steve has helped over 3,500 merchants reward over 15 million customers, improve their customer experience, develop their customer loyalty, and increase long term profitability. Find him on Twitter, LinkedIn, & Google Plus

How to Encourage Customer-Generated Content for Your Ecommerce Brand

Sometimes bringing an ecommerce campaign to life requires more than just offering rewards to your customers. In order to truly make the..

May 8, 2015 with 0 Comments

3 Creative Loyalty Rewards Programs That Inspire Engagement

Whether you’re just entering the world of ecommerce rewards or are looking to breathe some new life into your existing loyalty program,..

March 19, 2015 with 0 Comments

6 Ways to Personalize Your Loyalty Program

One of the best reasons to create a loyalty program is to help build a brand identity that your consumers are excited to connect and..

January 13, 2015 with 0 Comments

7 Bad Customer Experiences to Avoid

Offering superb products or services is a crucial aspect to running a successful e-commerce business with a superior reputation. However,..

September 17, 2014 with 0 Comments

10 Customer Events Your Loyalty Program Can Reward

An important yet delicate aspect of customer relations is maintaining an ongoing relationship with ecommerce consumers while consistently..

August 18, 2014 with 0 Comments

5 Reasons Your Loyalty Programs Points Should Expire

You probably already know that having a great loyalty program is essential to customer retention and optimizing your customer service..

August 11, 2014 with 0 Comments

5 Types of Ecommerce Customers Who Benefit from Loyalty Programs

Customer loyalty is a powerful force in the world of ecommerce. Although at times it may appear elusive, brand loyalty can be carefully..

July 24, 2014 with 0 Comments

4 Great Ecommerce Loyalty Programs That Marketers Can Emulate

As more businesses begin to recognize the value of innovative loyalty programs, we’re seeing an influx of creative and outstanding..

April 16, 2014 with 3 Comments

Loyalty Promotion Programs: Set It and They’ll Forget It

By the end of this post you should have at least one idea to revitalize your loyalty program. A common misconception that I come across..

November 6, 2012 with 0 Comments
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