Loyalty

The Secret Sauce Your Segmentation Efforts Are Missing

How’s your list looking these days? Don’t tell me you don’t have one. And please, don’t say it isn’t segmented. Ecommerce thrives..

December 1, 2015 with 0 Comments

The popularity of live chat as a customer support channel is growing very quickly. Increasingly, visitors turn to this great tool when..

November 20, 2015 with 0 Comments

Before the Internet, consumers had to actually leave the house to shop. They would head to malls and local department stores, wandering..

November 18, 2015 with 0 Comments

Having an unhappy customer in your inbox lambasting you about the quality of your product or service is tough. Now, if you are a big brand..

November 10, 2015 with 0 Comments

The holidays are a time of community and cheer; a time for gathering together with family and friends. And, of course, the holidays are..

November 9, 2015 with 0 Comments

Fact: Customers prefer to buy from brands they know and recognize. And yet when you’re only starting up, building a brand is typically..

September 11, 2015 with 0 Comments

Once upon a time, we all had to spend hours and nerves while searching for the product or service we needed. However, with the appearance..

September 10, 2015 with 0 Comments

It’s a little hard to believe, isn’t it? The holiday shopping madness isn’t that far away. But maybe it hasn’t quite..

September 9, 2015 with 0 Comments

According to recent statistics: Snapchat’s user base grew 56% in 2014, Instagram’s user base grew 50% between March and..

August 14, 2015 with 0 Comments

When it comes to building relationships with your customers and essentially getting them to purchase goods from you, the battle doesn’t..

August 13, 2015 with 1 Comment