Customer Service | eCommerce Insiders

Let Your Customer Service Team Destroy Your Business In 4 Easy Steps!

Pretend for a moment that you’re brainstorming ways to make your business brand…unforgettable. Now, pretend for a moment that..

February 13, 2017 with 0 Comments

There has been some discussion as to whether call centers are still relevant in this day and age, due to the emergence of social media..

December 11, 2015 with 0 Comments

Sometimes, no matter how much your employees know, they still don’t get it. This could be because they lack compassion and patience, or..

December 8, 2015 with 0 Comments

Our smartphones are next to us throughout most of the day giving us the opportunity to make phone calls, browse the internet or email..

July 21, 2015 with 0 Comments

Walking through a city like Hong Kong, you can’t help but be amazed at the sheer number of restaurants and small stores…

April 29, 2015 with 0 Comments

Customer service is one of the most important things you can do to improve your bottom line. Some companies are even setting up “war..

October 30, 2014 with 0 Comments