Customer service is one of the most important things you can do to improve your bottom line. Some companies are even setting up “war..
The long awaited moment was finally here. After much anticipation, my DSL modem arrived at my new apartment. After days of living in..
Let’s face it, when it comes to ecommerce, the year is almost over. There are only two major online retail events left in 2014 –..
Searching for things online is something we do every single day. We are constantly using Google to find new content or even to just find..
Ecommerce has truly leveled the retail playing field: it allows small independent retailers to compete with giant corporations and reach..
Offering superb products or services is a crucial aspect to running a successful e-commerce business with a superior reputation. However,..
We all have heard about shopping cart abandonment rates and different ways to improve them. We even have written two great articles around..
Your customers are interacting with your brand in all kinds of different ways. They read your Twitter updates, watch your videos and share..
In ecommerce no sales are final. A customer who wanted the product so badly might still return the item. A foreign customer that couldn’t..