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Smart Tips For Handling Returns in 2016

It’s a fact of life that every retailer faces: The sale doesn’t end when the customer surrenders their credit card..

January 18, 2016 with 0 Comments

Customer Testimonials: How To Explode Through Digital Noise

Noise. There’s a lot of it (of the digital variety) that ecommerce marketers have to claw their way past. At least that’s how..

January 13, 2016 with 0 Comments

How to Stop Poor Affiliate Recruitment In Q1 2016

There are plenty of reasons why creating an affiliate program is a great idea for your e-commerce brand. I wrote about the benefits of a..

January 11, 2016 with 0 Comments

Buyer’s Remorse: Why This Happens, and How to Prevent It

Buyer’s remorse. It’s something that everyone has experienced at one time or another. And if you’re an e-retailer, then..

January 4, 2016 with 0 Comments

Are You Measuring Your Contact Center All Wrong?

There has been some discussion as to whether call centers are still relevant in this day and age, due to the emergence of social media..

December 11, 2015 with 0 Comments

Five Ways to Safeguard Your Retail Website

Every day, millions of ecommerce transactions take place worldwide – and purchasing goods online is only increasing in popularity. In..

December 9, 2015 with 0 Comments

Negative Customer Experiences: You Can Turn Them Around!

Picture it. You and the marketing team (and your site development team) have spent countless hours perfecting everything for your future..

December 8, 2015 with 0 Comments

Black Friday Weekend 2015: E-Commerce Sales For The Win!

Every year, retailers figuratively place their bets and lick their chomps, waiting for the Superbowl season of retail: Black Friday. Over..

December 4, 2015 with 0 Comments

The Secret Sauce Your Segmentation Efforts Are Missing

How’s your list looking these days? Don’t tell me you don’t have one. And please, don’t say it isn’t segmented. Ecommerce thrives..

December 1, 2015 with 0 Comments

3 Social Media Gold Mines for Online Businesses

Marketing your company and maintaining a presence on social media has always been good for business. It gets your brand seen and provides..

November 24, 2015 with 0 Comments
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